Customer service

Cancel / Return an Order

Last updated: 20 August 2026

Changed your mind? If you purchased online as a consumer, you generally have 14 days after receiving your order to withdraw from your purchase. You don't need to give us a reason.

01Withdrawal request

Order number *

Email address used for the order *

02Other ways to withdraw

You can also exercise your right of withdrawal by emailing lennart@justdrup.com or using our Model Withdrawal Form →.

For full details about returns, refunds and your right of withdrawal, see our Terms & Conditions.